At Calista Luxury, we prioritize delivering your orders safely and on time through trusted logistics partners via Shiprocket, covering locations across India.

📦 Processing & Delivery Timeline

• Processing Time: 1–2 business days (excluding weekends/public holidays)

• Shipping Time: 3–7 business days post-dispatch

• Tracking: A link will be emailed once your order ships

🕒 Note: Delays may occur during high-volume periods. We’ll keep you informed.

❌ Modifications & Cancellations

• Once an order is placed, it cannot be modified or canceled.

• Ensure all details are correct before confirming your purchase.

📷 Damaged or Missing Items

If you receive a damaged, tampered, or incomplete package:

• Contact us within 48 hours of delivery

• Share:

  • Videos of damaged items

  • Videos of the outer packaging

  • Order ID and contact details

📦 We will arrange a resolution such as refund or replacement.

✅ Delivery Guidelines

Do’s:

• Double-check address and contact details

• Use tracking link

• Inspect package immediately upon delivery

Don’ts:

• Do not accept tampered/damaged packages

• Do not share your order info or tracking link

💸 Shipping Charges

• Free shipping on prepaid orders above ₹699

⏱️ Estimated Delivery

• Dispatch within 1–2 business days

• Delivery within 3 to 7 working days depending on location

📞 For Shipping Help

• Phone/WhatsApp:  +91 9663400980